Joslin’s Jewelry’s 46th Anniversary was this past month and Joslin’s also opened repair ticket #200,000. To celebrate, Gary Joslin had a special gift for a lucky winner, long-time customer Johna O’Leary!
Joslin’s Jewelry celebrated 46 years in business this past month – along with reaching another milestone: 200,000 jewelry repairs! In last month’s newsletter, Joslin’s announced that the customer who brought in a repair job that chronologically opened Joslin’s official 200,000th repair ticket would receive a special gift – worth up to $5,000! The jewelry repairs streamed in and, after just a few short weeks, Joslin’s had a prize winner!
Johna O’Leary, a local business owner who has been a Joslin’s customer for over 25 years, visited Joslin’s one day with a ring that unfortunately had lost an accent diamond and needed to be replaced. Johna was absolutely shocked when the Joslin’s staff informed her she was the lucky prize winner of a dazzling diamond-lined bangle!
About winning the prize, Johna commented:
“I was so surprised that I actually started crying! Tears of joy, of course, but it was just so totally unexpected – I never win anything! I really didn’t feel worthy of such an amazing gift – I was just so honored to receive it!”
The prize: A stunning wrist bangle – completely lined with dazzling diamonds!
Luck may have brought Johna into Joslin’s on the particular day and time when repair ticket #200,000 was next in queue, but her win was well deserved as she and her husband, Dennis, have been long-time patrons and supporters of Joslin’s for years.
According to Johna:
“Dennis and I started coming to Joslin’s more than 25 years ago. I remember chatting with Mr. J. and Mrs. J. at their desks at the old Joslin’s location and, as always, they were just as sweet as can be. With Joslin’s, it didn’t matter who you were, they treated you like family – back then and to this day!”
Johna and Dennis own Strawberry Hill Bakery in Merriam, Kansas, where they specialize in baking povitica – a delicious Eastern European pastry that Dennis’s Croatian and Serbian grandmothers used to make. As small business owners themselves, the O’Leary’s took note of the high level of customer service and friendliness the entire Joslin’s staff demonstrated whenever the couple came to the store.
As Johna put it:
“In this day and age, it seems customer service has pretty much gone out the window. It’s almost unheard of to go to any business and get the kind of treatment you receive when you go to Joslin’s. I trust them wholeheartedly – which is why I always recommend them to everyone!”