Service & Repair

At Joslin’s we believe your jewelry isn’t just jewelry.

Jewelry Repair:

Jewelry Repair is a key part of the Joslin’s Jewelry business. In 10 years, we have serviced over 184,000 customers coming into Joslin’s for repairs. Even if you’re extra careful with your fine jewelry, accidents happen. Repairing customer pieces are one way we earn your trust and keep your business for years to come.

At Joslin’s we believe your jewelry isn’t just jewelry – it’s your personal treasure. We have four certified full-time jewelers in-store with over 99 years of experience. The best part? Your jewelry repairs will never be sent elsewhere!

Custom Jewelry:

Perhaps you inherited a few pieces of jewelry that are not quite your taste. Bring in your family heirlooms and our experts will help you create something you will love wearing for years to come. Joslin’s is the jeweler you can trust with your important family pieces.

Maybe you have a one-of-a-kind idea for a piece you’d love to have designed. Specializing in custom jewelry, Elicia Joslin holds a Metalsmithing degree and will work with you one-on-one to design the perfect piece of unique jewelry. From engagement and fashion rings to necklaces, earrings and bracelets – Elicia is ready to bring your jewelry dreams to life!

Ring Sizing:

Ring fit a little too loose or too tight? Bring it to us, we can help! The cost of ring sizing is determined on a case-by-case basis. When we size up, we are adding gold or silver, which costs a fraction more. The width of the ring and the type of metal are taken into consideration when pricing.

Bring in your ring today and we guarantee you’ll leave with a ring that is better than it was when you came in – resized at a reasonable price!

Re-set Diamonds:

Diamonds are precious and definitely not something you want to lose! We offer a free service to clean your diamonds and examine the prongs surrounding them.

We prefer and recommend the 6-prong heads and the safety they provide your diamond. The size of the head is determined by the size of the diamond we are re-setting. Knowing these details will help us provide you a precise estimate for the final cost.

Pearl Restringing:

While you want to wear your pearls often to keep them hydrated, all that body oil doesn’t do the silk thread any favors. Bring them in to Joslin’s annually and we can check the integrity of your pearl bracelets and necklaces.

The average cost for pearl restringing is $3-4 per inch. We’ll also make sure they come back brighter, shinier, and more beautiful than ever!

Cleaning Service:

Your fine jewelry pieces are both financial and emotional investments. Caring for your diamond, gemstone and pearl jewelry will not only keep them looking great but will ensure that they will last for generations to come.

Performing regular cleaning and inspection of your jewelry is a great way to catch any problems before they happen. Bringing your jewelry in for inspection and cleaning every six months allows us to catch any loose stones, prong damage or other injury, and repair it before further problems arise.